Welcome to Novus Education Group! We're so glad you've joined us. We know how important privacy is to you, and we take our responsibility to protect your information very seriously. We are committed to protecting your privacy. This policy covers information that may identify who you are (e.g., name and email address), as well as information that does not identify who you are (e.g., demographic information such as gender and age). This Privacy Policy describes how we handle personal data received about you when you visit the Novus Education Group website or contact us via any means of communication. We may update this Privacy Policy from time to time to improve the way compliance is handled. This Privacy Policy applies only to our website. We will post a notice on all privacy policy links if we make any significant changes. Check the Privacy Policy if you see a notice of a change, because you have accepted the new terms by continuing to use the site after the change is posted.

When you contact us, whether by phone or email, through our website or on social media, we collect the information you give us. This may include your name, address, email address, phone number, and other details needed to answer your questions or process your application. When you submit your online application forms, when you sign up to receive our newsletter, when you chat with a member of staff on the WhatsApp or Facebook live chat, or leave an offline message on the web chat, to process your enquiries, we collect your full name, email, and phone number. We also collect information about how you use our website (such as which pages you visit) so that we can make sure it's easy for you to find what you're looking for.

We want you to know that we're going to need to collect and use your data in order to perform our obligations and exercise our rights under agreements made with you. We'll also need it so we can keep you informed about feedback on your application and other outcomes. To ensure that we can do this, we will share your data with your employer if you have enrolled in our services through them. We will also share it with any partners whom you have chosen initially. Please note that this is limited to sharing individual data only with the relevant institution. We may also need to disclose your personal data to third parties when we, in our sole discretion, believe it is necessary to comply with the law, enforce our User Agreement or Privacy Policy, or in connection with a sale or transfer of Novus Education Group.

At Novus Education Group, we want to be sure you're getting the most out of your experience with us. That's why we'll use your address or email address to send you information on maintaining your application, or other services or products that might interest you. If you no longer wish to receive information from us, just let us know by emailing us at marketing@novuseducationgroup.co.uk or sending your request by post to: Attention: Novus Education Group Limited – GDPR Building 3, 566 Chiswick High Road, Chiswick, London W4 5YA.